I can't fault the service I received. I sent my measurements and 3 weeks later my dress arrived by courier on the day it was promised. I have just tried it on and I am reallly pleased it is beautiful and fits like a glove. I am looking forward to wearing it later in the year for my son's wedding. I did have to pay import tax when it was delivered but I was expecting this, I would recommend the made to measure service if you aren't a standard size.