I ordered the dress not knowing what to expect. When it arrived I was over the moon at just how gorgeous the dress is. I had asked for the dress to be made to my measurements, unfortunately I had to have the dress altered again once I received it. Having said this the customer service I received was FANTASTIC they even offered me a partial refund to cover the cost of the alterations I had to have done.I would definitely recommend this company and this dress, please don't have any reservations just buy.