Well, I ordered this dress, size 4, it took 25 days to arrive, so that part alone is GREAT!Its about a proper parcel, inside was a proper plastic bag where then the dress was well folded (inside out to avoid dirt ;)And the dress itself is sooooo beautiful & EXACTLY as its shown in the picture on the website!! It fits PERFECTLY like a glove as if it was custom made, even though it wasnt!! I am sooooooooo amazed and pleased with that dress and look forward to wear it at my infomal marriage/wedding this coming month, God willing!!All in all I am happy with the quality (great fabric) and with the service then they were very helpful whenever I had a question or anything!To be honest I was really skeptical at the beginning, yet now there is NO doubt that I am going to stay a customer of this company.